Feedback and complaints

Feedback

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It’s a quick and anonymous way to give your views after receiving NHS care or treatment. You can find out more on the NHS website.

Overall, how was your experience of our service?

Complaints

Complaints are handled in accordance with our complaints policy. Please see the policy for information on how to submit a complaint and how it will be handled.

Page last reviewed: 18 August 2025